Contact information
Contact Us
If you have any questions regarding our footpod sensor compatibility, smartwatch syncing, insole sizing, order status, shipping, or returns, please contact our customer concierge team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Strides Link |
| Website: | strideslink.shop |
| Email: | support@strideslink.shop |
| Phone: | +61 7 5491 1056 |
| Business Address: | 10 Campbell Street, Moffat Beach, QLD 4551, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is for corporate administrative operations only. Due to diagnostic sensor testing workflows and logistics routing, please do not dispatch returned running pods, sensors, or parcel packages to this address without obtaining an authorized return warehouse address and RMA document from our support team first.